You can start your claim online through your own policy portal. Using your portal will enable you to track your claim and view any correspondence relating to your policy online.
Post the signed claim form to us at the address below:
Paws and Claws Pet Insurance
The Connect Centre,
Yes! This is a free service we offer so why not take advantage! Don't worry if you haven't signed up to your portal yet, as long as you have your policy number and a few personal details to hand you can register right away.
There is a 14-day waiting period on the policy that applies to illness. This means that no claims can be made for illness within the first 14-days of your policy start date, and any conditions that begin within this period will not be covered. (There is no waiting period for our Accident Only policies).
Please note that any pre-existing conditions are excluded under the terms and conditions of your policy, which can be viewed here.