You can start your claim online through your own policy portal. Using your portal will enable you to track your claim and view any correspondence relating to your policy online.
Post the signed claim form to us at the address below:
Paws and Claws Pet Insurance
Alternatively you can email your claim form to: firstname.lastname@example.org
If you require any assistance completing your claim form, please call us on 0330 102 5747
Yes! This is a free service we offer so why not take advantage! Don't worry if you haven't signed up to your portal yet, as long as you have your policy number and a few personal details to hand you can register right away.
There is a 14-day waiting period on the policy that applies to illness and a 48-hour waiting period for accidents. This means that no claims can be made for illness within the first 14-days of your policy start date or for accidents within the first 48-hours, and any conditions that begin within this period will not be covered.