Paws and Claws strive to bring important information to your fingertips, and the story doesn’t end for us after purchase. The whole team want to ensure your journey with us is the most positive we can make it.
The customer Online Portal is designed with you in mind, once logged in using your policy number you’ll be able to view your policy as well as make changes. By managing your policy online, it gives you complete control of your pet’s cover options. You can also chat to our team of vet nurses using our 24 Hour Vet Helpline.
Paws and Claws charge a fee of £10 to change any details on your policy. Please do note that any new requests will incur the same £10 fee. Any changes to your policy may also impact your policy premium and you may see a premium increase or reduction dependent on the change.